My Profile
Work Experience
Management Consultant @ Deloitte & Touche Middle East January 2016 to Present Core Expertise: Transformation | Automation | Process Improvement | Digital | Feasibility | Market Research | Strategy | Revenue Growth Industry Focus: Financial Services | TMT | Public Sector Functional Focus: Payments | Currency Management | Regulatory Regime | Retail & Corporate Banking | Digital Banking | Digital Customer Experience Management Consultant @ EY Middle East November 2014 to December 2015 Core Expertise: Transformation | Digital | Performance Improvement | Product Design | Strategy | Market Research | Customer Segmentation | Customer Experience | Regulatory Industry Focus: Financial Services | TMT | Public Sector Functional Focus: Business Planning | Financial Planning | Regulatory Regime | Retail Banking | Insurance | CRM Manager Commercial & Channel Development @ Jazz Pakistan (Previously Mobilink) April 2009 to October 2014 Core Expertise: Greenfield Project | Strategy Design | Mobile Wallet | Mobile Financial Services | Mobile Payments | Digital | Financial Inclusion | Channel Development | Pricing Strategy | Product Design | Customer Segmentation | Customer Experience | Customer Support | Policies & Processes Design | Regulatory | Marketing & Communication Strategy Industry Focus: TMT | Financial Services | Development Sector Functional Focus: Payments | Digital Banking | Digital Customer Experience | Cash Management | Customer Retention | Microfinance | B2B, B2C, C2B, P2P, G2P, P2G Payments & Transaction Flows |
Executive Education
Disruptive Strategy @ Harvard Business School, USA 2020 Leadership in the Age of Digital Disruption @ The Wharton School, UPenn, USA 2020 Business Planning & Execution @ Nyenrode Business Universiteit, the Netherlands 2011 Education Bachelor of Business Administration @ Institute of Business Administration, Karachi, Pakistan 2008 Cambridge GCE 'A' Level @ Sadiq Public School, Bahawalpur, Pakistan 2004 |
Skills
- Strong written & verbal communication skills - Fluent in English and Urdu languages - Proficient in MS Office & MS Project - Strong interpersonal, negotiation, persuasive, relationship, organizing, leadership and training skills - In-depth knowledge of payments, especially in digital space - In-depth knowledge of digital, especially in financial services sector - In-depth knowledge of financial services - In-depth knowledge of telecommunications business and operations - In-depth knowledge of branchless banking, digital finance, mobile wallet, payments and financial regulations - In-depth knowledge of mobile access channels including Apps, Web, USSD, STK, SMS and IVR |
Awards & Honors
- Elevate Award 2020 @ Deloitte & Touche Middle East - Performance Award 2018 @ Deloitte & Touche Middle East - Performance Award 2017 @ Deloitte & Touche Middle East - Achievement Award 2015 @ EY Middle East - Century Club Award 2012 @ Jazz (record holder of 3 consecutive Century Club Awards in company's history) - Century Club Award 2011 @ Jazz - Century Club Award 2010 @ Jazz - Marketing Achievement Award 2010 @ Jazz - Winner of Dragon's Den Business Plan Competition in the Netherlands, 2011 - Gold Medalist for best result in Science subjects in Cambridge GCE 'O' Level 2002 - Gold Medalist for best result in Mathematics in Cambridge GCE 'O' Level 2002 - Sheikh Zayed bin Sultan Al-Nahyan Award for Best Student of the Year 2004, Sadiq Public School - National Assembly Speaker's Challenge Cup for Character & Discipline 2004, Sadiq Public School - Best Cadet Award 2003-04, Sadiq Public School - Best Cadet Award 2002-03, Sadiq Public School |
Interests & Hobbies
- Enthusiast for all things digital - Freelance Entrepreneurship Consultancy - Freelance Business Modelling & Simulation - Freelance Web Development - Extensive research on my areas of interest - Adventure Sports - International Tourism (Travel experience to North America, Europe, Far East, GCC and Africa) - Microsoft Flight Simulator - Blockchain & Cryptocurrencies - Culinary Experiments |